Privacy Policy

We take the protection of your personal data very seriously. This is why it is important for us to identify how we process your personal data and the controls that you have over this.

This privacy policy sets out what personal data we will collect from you, how we collect it and our reasons for doing so.

Please note that this privacy policy does not apply to any links to third party websites on the UKVIA website.

By accessing and using our website you agree to the terms of this policy. Any amendments to this policy will be identified on this page. By continuing to use our website after these amendments have been made you agree to the terms of the revised policy.

1. Data Controller

The data controller of the personal data that we process for you is UK Vaping Industry Association (“UKVIA”, “we”, “us” or “our”) of 34 Smith Square, London, SW1P 3HL.

2. What personal data we collect from you and how do we collect it?

Members and stakeholders

When you contact us about an event that we have held or a service we provide, attend one of our events or sign up to one of our newsletters, we will collect the following personal data from you:

  • Personal details, including your work, name, email address; and
  • Contact details, including your address and your phone number where relevant

3. Why do we collect your personal data?

We will only use personal data from you in the following ways:

  • To make sure that content from our website is provided to you in the most efficient way;
  • To enable you to get involved in any interactive elements on our website or attend our events;
  • To keep you up to date on information from the UKVIA.

4. The General Data Protection Regulation – our obligations to you

Under the General Data Protection Regulation (GDPR), we have a legally obligation to protect any personal data that we process. To this end we will only use your personal data for the purposes we have described above.

As part of our commitment to protecting your personal data, we will:

  • only process your personal data in accordance with the requirements of the GDPR and UK data protection legislation;
  • keep your personal data confidential at all times, unless you have let us know that you are happy for us to share it with 3rd parties.

5. Sharing your personal data

We use our preferred service providers to help us run our business. So that they 
can support us with our business processes, we may need to share your
 personal data with them. Any personal data that we share with our service
 providers will only be carried out in accordance with our obligations under the GDPR and UK data protection legislation.

6. Any other disclosure

We may disclose personal data to third parties in the following circumstances:

Business reorganisation: in the event that we suffer an event of insolvency or undergo a business restructure, or take any steps in connection with any of the aforementioned.

  • Compliance with laws: to enable us to comply with our responsibilities under applicable UK legislation and regulations, or to comply with any court orders.
  • Fraud and protection of legal rights: to prevent fraudulent activity and to protect our rights and those of third parties.

7. Transfer of personal data outside of the EEA

From time to time we may:

  • use service providers that are based outside of the European Economic Area (EEA); or
  • use service providers whose suppliers are based outside of the EEA.

Where we transfer personal data to these service providers, before doing so we will ensure that there are adequate processes in place to protect your personal data.

By continuing to use our website or services, or submitting your personal data to us, you consent to this transfer, storing and processing.

8. Children

We do not direct services to children under the age of 18.

9. Your rights

You have the right to:

  • request a copy of the personal data that we hold for you,
  • let us know if there are any errors in the personal data that we hold for you,
  • request us to delete any of the personal data that we hold for you,
  • request that we stop processing your personal data.

Please email us at to let us know.

If you are not happy about the way in which we have processed your personal data, please email us at to let us know and we will try to rectify this to your satisfaction.

Alternatively, if you wish to lodge a complaint with the Information Commissioner’s Office (ICO), you should call the ICO helpline on 0303 123 1113 or report your concern on the ICO’s website at